Customer Technology Trends reports are studies commissioned by NFPA to examine technology trends in customer markets of great interest to NFPA members, whether because of magnitude of the market, or because the market is important because of opportunities or threats. Information from these reports also helps inform the efforts of NFPA’s technology roadmap committees.

The first set of reports were commissioned for the 2013-14 fiscal year. One or two additional studies are released each year.